Problems With Your Order

Help! I Received The Wrong Item!

Oh no! We're so sorry. We promise, we'll help to make it right! Here are a few things to keep in mind if you notice that you've received the wrong item.

If possible, please DO NOT open the internal packaging!!! Reach out to Customer Service using the form below and we'll send you a return label and ship you the correct item. 
If you've already opened the packaging, that's okay. We will work with you to find a solution.
In most cases, we will ship the correct item once the terms have been met.

Please have your order details ready and complete the form below.

Due to high volume, please allow 5-7 business days for us to respond.

***PLEASE NOTE: Sending additional inquiries through other channels is not necessary at this time and may further delay our response time. We typically reply within 5-7 business days and appreciate your patience while we work through high volumes of customer requests. 

Get started by completing the form below: