Frequently Asked Questions

Please allow up to 3 business days for your purchase to make its way through our shipping pipeline and embark on its journey to your wild kids!

We currently ship to the contiguous U.S. We do not ship to PO Boxes.

For orders shipping to Canada, Alaska, Hawaii, and APO/FPO addresses, please Contact Us.

Most orders ship next business day. All cancellation requests must be made the day the order is placed, through our Contact Us form.

Free shipping in the contiguous U.S. Additional cost for shipping to AK, HI, Canada, and APO/FPO.

All unopened Wild Kids products are eligible for return within 15 days of delivery. All items must be in their original packaging and fully sealed. Return shipping is customer responsibility. To initiate a return, please fill out the Returns Form on our Contact Us Page and include a photo of the unopened box as well as the shipping label.

For any and all issues, please reach out to us via our Contact Us form.

All products purchased directly from us (via our website or locally) are covered by a One Year Manufacturer's Warranty. The one year warranty includes potential product concerns that affect functionality within the first year. This may present itself as a stitching or zipper issue for example.

We have sales and discounts periodically. Following us on Instagram, joining our Facebook VIP Group, and signing up for our Newsletter is the best way to find out about new discounts and sales!

All foam products must be opened with 15 days of arrival or your warranty will be void.

Our fabric covers can all be spot cleaned with soap and water or your preferred fabric stain treatment. We recommend removing the covers before spot cleaning to keep your foam dry! Covers are also machine washable-wash covers fully zipped- on the delicate/gentle setting, with cold water and non-bleach detergent only. LINE DRY ONLY.

Liners are spot clean only.

To clean your foam we recommend warm soap water or a store bought foam upholstery cleaner. Please allow several days for your foam to dry out after washing it before putting your covers back on!

The Dream Couch foam and all shape accessories are manufactured in Indiana, USA and CERTI-PUR certified.
The Snuggle product line, and all covers and liners are manufactured in China.
The Little Gymnast product line is manufactured in China.

Our covers are a super soft microsuede style material. The benefits of this style of cover is that they are soft, durable, and easy to spot clean! Made from 100% Polyester.

The Dream Couch is made of CERTI-PUR Certified open-cell polyurethane foam.
Thick Base - 60 ILD
Thin Base - 35 ILD
Triangles - 50 ILD

The Snuggle Couch is made of CERTI-PUR Certified open-cell polyurethane foam.
Thick Base - 47 ILD
Thin Base and Triangles- 44 ILD

Please allow 2-3 weeks for your products to fully expand.