Sky Bar

Where We Ship

We ship everywhere in the U.S., Canada, & most APO/FPO/DPO locations. If you're placing an order outside of the contiguous U.S., please email hello@wildkidsplay.com to place your order.

Cost Of Shipping

Domestic: FREE

Hawaii, Alaska, U.S. Territories & Armed Forces Locations: Varies

Canada: Varies

Shipping Time

All products ordered from within the U.S. will usually ship within 1-2 business days of purchase. You will receive a tracking number via email as soon as your order is getting ready to ship out. Shipping times vary but you can usual expect your item within 2-5 business days!

Orders placed outside of the U.S. will typically arrive within 7-10 business days.

Returns

All unopened Wild Kids products are eligible for return within 15 days of delivery.

Dream Couches and Crash Clouds must still be compressed and in their original boxes to be eligible for return.

Sky Bars must be in their original boxes.

All products must have their original adhesive seal still intact.

Return fee is only covered for damaged or wrong items shipped.

For all other eligible returns within 15 days of delivery, shipping charges are at the expense of the customer.

To start the return process, please send a picture of your unopened product to hello@wildkidsplay.com with the subject line “Return Order #{YOUR ORDER NUMBER}”. A prepaid label will be made for you!

Gift card purchases are non-refundable.

Damages & Problems With Your Order

Accidents happen! If your order has arrived damaged or is different from the order that you placed, we'll take care of you! Please complete our Damaged/Defective Replacement Form or the Problems With Your Order Form.

Wild Kids Play offers a 30-day manufacturer's warranty for any possible defects that may have occurred during the manufacturing process, as well as a one-year limited warranty to address any functional concerns.

We stand behind the integrity of our products and want you to feel confident in your purchase. In the unlikely event that any issues arise, we've got you covered.

For more information about our warranty, please visit our FAQ.